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“User profile you have selected cannot be accessed”: Dragon Error

In the realm of speech recognition software, Dragon stands out as a powerful tool, allowing users to dictate text, control their computers, and streamline workflows with voice commands. However, like any software, Dragon is not immune to encountering errors, and one common issue that users may face is the dreaded “User Profile You Have Selected Cannot Be Accessed” error message. This error can be frustrating, but fear not – there are several steps you can take to troubleshoot and resolve it.

Understanding the Error

When you encounter the “User Profile You Have Selected Cannot Be Accessed” error in Dragon, it typically means that the software is unable to access or locate the user profile you have selected. User profiles in Dragon contain personalized settings, vocabulary, and voice training data, so it’s essential for Dragon to access the correct profile to function properly.

Troubleshooting Steps

  1. Check User Profile: Ensure that the user profile you’re trying to access exists and is properly set up within Dragon.
  2. Permissions: Make sure that the user profile folder and files have the appropriate permissions for Dragon to access them.
  3. Reboot: Sometimes a simple reboot of your computer can resolve temporary glitches or conflicts.
  4. Recreate Profile: If the issue persists, you might need to recreate the user profile in Dragon. This involves setting up a new profile and retraining Dragon with your voice.
  5. Update Dragon: Ensure that you have the latest updates and patches installed for Dragon. Sometimes, bugs or compatibility issues can be fixed with updates.
  6. Check for Conflicts: Verify that there are no conflicts with other software or settings on your computer that may be preventing Dragon from accessing the user profile.
  7. Contact Support: If none of the above steps resolve the issue, it may be necessary to contact Dragon’s support team for further assistance. They can provide more specific guidance tailored to your situation.


Encountering the “User Profile You Have Selected Cannot Be Accessed” error in Dragon can be frustrating, but with patience and the right troubleshooting steps, it can often be resolved. By checking the user profile, adjusting permissions, rebooting your computer, updating Dragon, checking for conflicts, and seeking support if needed, you can overcome this error and get back to enjoying the benefits of speech recognition technology. With persistence and diligence, you’ll be dictating effortlessly with Dragon once again.

How do I check the permissions for the user profile folder and files?

On Windows, right-click the user profile folder, select “Properties,” and navigate to the “Security” tab to adjust permissions.
Ensure that Dragon has read and write permissions for the profile folder and files.

Will updating Dragon software resolve the error?

Yes, updating Dragon to the latest version can often address bugs or compatibility issues that may be causing the error.

What should I do if I’ve tried all the solutions and still encounter the error?

If you’ve exhausted all troubleshooting steps and are still unable to resolve the error, it may be necessary to seek assistance from Dragon’s support team.

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